Sunday, October 5, 2008

7 Steps To Save Your Money

Identity theft fraud in America has reached epidemic proportions having surpassed 27 million cases and increasing every year.

The banks are taking identity theft fraud very seriously and have taken substantial measures to protect your identity and your accounts against scammers.

They have implemented a password protection for online transactions. When you use your online services, keep your secret password protected so only you know what it is.

All online bank transactions are now encrypted which converts your information into a secure code, protecting you against would be hackers.

To protect yourself here are a few more things you should know about preventing identity fraud :

1. Never give out information such as checking and credit card numbers or your Social Security number to anyone you do not know.

2. Notify your bank immediately if you lose or have your checks stolen. They can be flagged with a fraud notice to block payment.

3. Don't give the PIN number on your ATM card to anyone and never write the number down and keep in your wallet. Always take your ATM receipts with you after a transaction.

4. Shred any financial papers you receive before disposing of them. This includes any solicitation notices that you may receive for any credit cards or mail from other financial institutions.

5. If you don't receive a regular monthly bill, call the company to find out why.

6. Check out the bills you do receive to make sure all the transactions are legitimate. If there is anything suspicious call the company immediately to stop any fraud from going any further.

7. Check your credit report at least once a year to make sure the information is correct.

In December 2004 the Fair and Accurate Credit Transactions Act was put into effect and one provision requires that the three major credit reporting agencies are to provide consumers with a free copy of their own credit report.

Another provision to help fight identity theft is the National Fraud Alert System. This allows consumers who reasonably suspect they have been a victim of identity theft can place an alert on their credit files. This alert will tell potential creditors that they must proceed with caution when granting credit.

Scammers can get the information they need to assume your identity from a variety of sources. They range from stealing your wallet to digging in your trash. They may approach you in person, by telephone or on the Internet.

The sources of information about you are so numerous that you cannot totally prevent the theft of your identity. But identity theft fraud can be minimized by just becoming aware of the possibilities.

Fighting Fraud

Chances are good that you know someone who has been victimized by the fastest growing crime - identity theft. The Federal Trade Commission (FTC) reported that there were 10 million cases of identity theft in 2002 alone. It’s estimated that someone’s identity is stolen every 79 seconds.

The bad news is with increasing amounts of personal information available to an experienced identity thief, it shows few signs of slowing down. The good news is that identity fraud is now a federal crime with stiff penalties for those who perpetrate these crimes.

Here are a few simple steps you can take now to minimize your risk:

1) Check your credit report annually, if not more often. Most victims of identity theft don’t realize they’ve been victimized until 14 months after the crime. By then the damage is done and you will spend a significant amount of time and money trying to correct it.

2) Keep your Social Security number private. Do not have it printed on your personal checks or drivers license. Do not share it with anyone, including merchants, unless they can provide a good reason for having it. Once someone has your Social Security number they have the key to unlocking your identity and using it fraudulently.

3) Shred offers for pre-approved credit cards that you receive by mail. Do the same with any receipts that contain account numbers or your Social Security number. Identity thieves are not afraid to go “dumpster diving” in order to obtain your personal information.

Identity theft has become the fastest growing crime because it is the most profitable crime. On average, the loss from identity theft is about $18,000.00. Taking these precautions now can you save you from becoming another statistic in the fight against identity theft.

Electronic Fraud

Electronic Fraud and Identity Theft
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Human beings are pretty sensible when presented with an imminent threat or risk. That is, if it's staring us directly in the face. Many threats and risk are presented in subtle ways, and it is these subtleties we tend to overlook.

It's The Little Things We Tend To Overlook
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Thousands of years ago, it was the subtle things that caused us to take action, to error on the side of caution and protection. A good example, the reports regarding animals seeking refuge early on during the tsunami that claimed the lives of over 300,000 people this past January. Over time, most people have lost the ability to identify the signs, determine the probability, validity, and impact of certain threats and risk.

Making Assumptions vs. Staying Vigilant
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At home, my family has given me the nickname "Safety Dad". I tend to be hyper-vigilant when it comes to the safety and protection of my family, probably to a fault. I take a similar position on the security of my computer systems and my financial well-being. On the other hand, I tend to make assumptions about things when I should not. For the most part, I like to think that people are good natured. I believe the majority of people would like to think this way. The sad fact is, this is an assumption that can impact us greatly, and not in a positive manner.

The purpose of this article is to share with you my thoughts and position on some of the basic things you can do to protect yourself from several types of threats. Particularly those that involve electronic fraud and Internet fraud. Although some of these items are not directly related to the Internet, the moment someone has your private or financial information (identity theft), the Internet will be one of the first places they visit.

(Protect Yourself Against Electronic Fraud)

Automated Teller Machines (ATM) & Skimmers
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Have you ever heard of a "Skimmer"? If you haven't, you need to be aware the risk this presents you. Skimmer's are devices that appear to be a legitimate part of an automated teller machine but are in fact, fake card readers. They capture all the information stored on the magnetic stripe on the back of the card. Skimmer's have been around for quite some time but their use is on the rise again. The following link will show you what a skimmer may look like and how it is used.

Links
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http://www.defendingthenet.com/Newsletters/ATMSkimmerFraud.htm

Did you know the cost to a bank or ATM vendor is minimal if their machine is compromised, but to you it may be severe? The company that owns the ATM only has to worry about the cost to replace the machine, plus the amount of money inside. You, on the other hand, stand to loose not only your bank account funds, but possibly your identity.

Phishing and Web Site Redirection
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This type of electronic fraud comes in many forms, and is one of the most popular ways of collecting private information, and money from the masses. Why? Because it is simple to do and very effective.

If you receive an e-mail from your bank, credit card company, or other online merchant like, Ebay.com or Amazon.com, requesting information such as passwords and financial info, delete it and report it immediately. Many of these e-mails link you to web sites that look exactly like that of the real company but are in fact fakes. Take a look at Ebay's Online Security and Protection section to get an idea of what you need to do in order to identify scams like these.

Links
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http://pages.ebay.com/help/confidence/index.html

If you receive an e-mail from someone promising you millions of dollars if you assist them with their finances, delete it immediately!. Some of these scams have been running for years and new ones surface frequently. I recently saw one supposedly from the wife of the late Yasser Arafat, promising millions of dollars if someone would help her establish a trust fund in the US. The reasons these types of e-mail scams are so wide spread is because they are highly effective and relatively easy to do. Thousands of people get ripped off by these scams every day. To see examples of several recent scams, take a look at the following Phishing Scams page.

Links
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http://www.defendingthenet.com/NewsLetters/RecentPhishingScams.htm

Another good source of information on these types of scams can be found at the State of NY Banking Department.

Links
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http://www.banking.state.ny.us/index.htm

Credit Card Fraud
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Never place your credit card face up when paying for something. Many people will simply place their credit card on the table, face up, when paying for a meal, for instance. In the time it takes for the server to pick up your check, someone walking by can visually scan your card for everything they need to go on an Internet shopping spree. There are thieves that specialize in this type of fraud.

When paying for something, particularly at a restaurant, check to see if the full or partial credit card number is on the merchant receipt. In most cases, only the partial number is visible. However, when the full number is there, I cross out all but the last four digits with a pen. The merchant has already scanned the card at this point, they should not need a paper backup of the number.

If your credit card is stolen, lost, or used fraudulently, you can call your card company and speak with the fraud department. However, I recommend you contact your card company's credit line department first. This is the department that can extend your credit almost instantaneously. They can also decrease it within seconds as well. If you have a limit of $5,000, they can reduce it to $100 immediately, then pass you to the fraud department. Call your card company and request the direct number to this department and make a record of it.

If you notice someone swiping your card more than once when paying for an item, ask them why. Regardless of how sensible the answer is, call your card company and request a list of the last few transactions, you might be surprised what you find.

If your card company sends you checks to use for cash advancements and you don't plan on using them, don't keep them around, shred them immediately. We get these all the time in the mail. As far as shredders go, everyone should have one. You can pick up a small one for under $30 and it is well worth the investment.

Any statements or correspondence you have regarding your credit cards should be in a secure place or shredded.

Credit Reporting & Monitoring
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Thoroughly review your credit report at least every 90 days, more frequently if possible. It's better to find out sooner than later if someone else's actions are negatively impacting your credit report, trust me. There are three major credit reporting agencies, Equifax, Experian, and TransUnion. They all have reporting and monitoring solutions available. Some of these services may be free of charge.

Links
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http://www.transunion.com
http://www.experian.com
https://www.econsumer.equifax.com

If you find something strange on your credit report, contact the credit reporting agency immediately. In addition to calling them (if possible), send them a certified letter describing what you have found. It's very important to document any and all correspondence on these matters.

Conclusion
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I am sure this information may be old news to some. However, if just one person reads this article and learns something new, then my objective has been met.

One of the best ways to protect yourself from electronic fraud and identity theft is to ask questions. Primarily, ask yourself whether or not the particular situation you are faced with makes sense? Why would your bank request information from you via e-mail? Why would someone in another country be willing to give you millions of dollars to assist them with their banking woes?

There is a certain percentage of our population who has absolutely no morality when it comes to the acquisition of wealth. These people know the risk of getting caught is minimal. In many cases, even if they do get caught, they are willing to deal with the consequences given the potential monetary payoff. Stay vigilant and educate yourself on these matters. It really is the best way to protect yourself against the myriad of threats and risks we are presented with everyday.

ID Theft And Tax

Some frauds have been around for years. Others are new. This is how they work - and how to avoid being defrauded.

Crooks will stop at nothing when it comes to parting you from your money Some schemes have been around for years, others have emerged more recently. It's estimated that consumers lose over $1 billion dollars a year to cons. Here are some that are still operating , and others to expect in the future.

The Free government Grant

Here's another way they entice you to give out sensitive information that they can use to steal your identity and defraud you. Beware

This one is the offer of free government grants. A man was nearly a victim of this scam. He received a phone call from a man with a heavy accent who claimed to be from the "Government Grant Processing Center " and that he had been selected to receive a free grant of $8000.00.

All he had to do was furnish his checking account number so they could take out a service charge. The man became suspicious when he was asked for more and more personal data, so he hung up. Had he given the information they wanted they could have stolen his identity

This practice is very common and comes in various of guises. Do not give any personal data to anyone unless you have initiated the transaction and know who you're dealing with. Do not respond to any unsolicited offers or requests for personal data.

Identity Theft

An e-mail fraud scheme designed to get people to divulge account information has intensified recently.

The scheme known as phishing, AKA identity theft generally uses e-mail to link us to bogus sites that lure you into disclosing credit card numbers, passwords, user names PIN numbers and other sensitive information.

The e-mails purport to be from well known institutions, banks, online businesses even government agencies. The links are exact copies of legitimate web sites and even use a lot of genuine links.

There are in the neighborhood of 400 active phishing sites and they are on the rise so be Cautious

They use a combination of threats and urgency to entice victims to fall for their schemes. Once the phishers get the data they need they can cash bogus checks, buy expensive merchandise, withdraw money from ATM machines, open new accounts in your name, pay expensive hotel bills or anything else they can think of to spend your money on. So beware.

Phishing, or identity theft is really a two part crime where the first step is e-mail fraud but the main goal is identity theft, says a spokesman for the Justice Department.

Most of these operations are overseas so prosecution is virtually impossible. Reimbursement can be a problem because you are considered responsible if you give out personal data although most banks consider phishing a fraudulent transaction.

Tax Refund Fraud

This is an iteration of Phishing or Identity Theft.

The tax refund phishing scam starts with an e-mail, which appears to originate from taxrefunds@irs.gov. The e-mail tells recipients they may be owed a federal tax

The IRS does not use e-mail to solicite personal information so Beware Do not reply.

Telemarketing scams

This is an example of the unscrupulous .taking advantage of current situations. When gasoline prices went off the charts it was a severe blow to my wife who distributes newspapers.

At the height of this fiasco I received an offer of $200.00 in gasoline vouchers as an inducement to try out a telephone service and a couple of other products. It also involved coupons for discounts in restaurants and other services. It sounded plausible, I had used these programs in the past and the companies mentioned were known entities.

There was a charge of $1.95 for the package which didn't appear unreasonable so I acquiesced to an electronic transfer from my checking account. These trial offers were subject to your cancellation when you received the material in the mail and had an opportunity to inspect it.

The upshot was that they delayed mailing the material until the time limit had expired and substantial charges had been made to my account.

Being furious I began an offensive. I called the phone company, the Attorney General, the Better Business Bureau the FCC, the FTC and any other agency I could think of, as well as the principal companies.

Most of them claimed lack of jurisdiction. I also called my credit card company, who were unable to help because technically I had sanctioned the transaction. The next step would have been small claims court, but my aggressive action paid off and the companies eventually issued full refunds.

This all took time and involved needless aggravation. My first mistake was giving out my checking account information. NEVER, EVER, do this.

In the first place don't fall for deals like this. If they sound too good to be true, they usually are. Again if you are going to buy, use a protected credit card, don't use checks or even debit cards, you are too vulnerable.

Not only was that a problem but apparently I got on a sucker list and I am plagued with calls from people who want my account number under one pretext or another. BEWARE

Work at home schemes

Not only are we deluged with “Get rich quick " schemes in the form of work at home offers by email and telephone, we are now getting a dose of them on TV and the radio. Be careful of these work at home offers. Be alert, use caution before you get involved in any of these schemes.

As stated in our introduction: "If it seems too good to be true it probably is." Some of these offers may be legitimate, but remember: "You get nothing for nothing." If you want to generate income, you are going to earn it.

We're used to seeing the scam artists on the internet. Now they've invaded TV and radio promising earnings of $5000.00 to $50,000.00 per month by staying at home and doing practically nothing.

These commercials are obviously misleading if not downright dishonest, to say the least. some are outright fraud, Common sense tells you that a business earning the kind of money that they offer would be worth a fortune. Do not fall into their traps!

Most work at home scams are legal. That doesn't mean that they are honest. They are cleverly planned to entice you to spend more money than you intended to spend, or they garner personal information that they use for other lucrative nefarious purposes.

Classified Advertising Scams

Basically these frauds operate in similar fashion. They are triggered generally by a classified ad for a major item such as a car or some other relatively expensive item.

You are contacted by someone from another country offering to pay your price or more. Because of exchange rates or some other nonsense. they want to issue a certified cheek far in excess of your price.

You are to deduct your price plus the export charges and send the excess money in a money order to the buyer.

You would think this would arouse suspicion, but many people become victims. The problem is that the cashier's check you receive is counterfeit but of such high quality that the bank tellers are unable to detect them. They are caught when they are processed.

In these cases you, not the bank are responsible and you are out the money.

Pyramid Schemes

One pyramid selling scheme is known as the VIP club. It was claiming to provide significant discounts on travel and leisure services through the club in exchange for a substantial membership fee.

The club was then offering members large commissions for introducing other people (usually family or friends) to become members, often this indicates a pyramid scheme.

Pyramid scheme operators do not always use high-pressure sales measures but, however they lure you in, they always promise money in return for the number of people you are able to recruit to pay and join the scheme.

Pyramid Schemes are illegal if their sole purpose is to make money for the recruitment of other people.

Don't sign up to them and report them to your local authorities.

Lotteries and Prize Contests

The highest number of complaints in relation to scams are about lotteries and prize draws. Most appear to be notification of a prize in an overseas lottery in return for administration or registration fees.

How can you win a lottery you never entered?

Never send any money to receive a prize, and do not give out private financial information.

Nigerian Scam

There are a number of these scams, named after the Nigerian criminal statute against fraud, which essentially offer to pay you thousands of dollars for allowing a large amount of money to be paid into your account.

The scam? Before this can happen you are asked to pay a fee in advance. Once the fee has been paid, the correspondent offering this fantastic deal disappears along with your money.

These are old tricks thatyou would think no one would fall for, but they are becoming more sophisticated all the time. They come in many different disguises. The Nigerian crime squad, issued a fresh warning about them in November. 'These people are very convincing, they have an answer to every question.

Some of the scams purport to be from a juvenile orphaned by the tsunami disaster asking for help in moving their parents millions out of an overseas bank, and a journalist who has unearthed Saddam Hussein's missing millions and needs to deposit them in your account in return for a share.

If you are approached do not reply and do not give out your personal details. Also send the email to the internet service provider from which the scam email originated. These emails should be addressed to: abuse@the ISP name (example: abuse@yahoo.com).

Pet Scams

A variation of theNigerian Scam is being used to rip-off pet owners and breeders. Use caution dealing with people on the inernet whether you're buying or selling.

Do not use Western Union or money orders and if you resort to eascrow accounts be sure you use a reliable one. They are another vehicle susceptible to fraudsters.

An internet associate publishes a warning site identifying some of these villians and has been threatened for doing so. They don't like publicity and do all they can to thwart crusaders. So Beware. Use caution and common sense in these "Too good to be true " offers.

$40 Millions Hacked

Saturday, MasterCard blamed a vendor of ALL credit card providers called CardSystems Solutions, Inc., a third-party processor of payment card data, as the source of loss of 40 million consumers credit card information.

As is pointed out by several newspaper and web articles over the last few weeks, each recapping long lists of financial information data breaches, something's gotta give before we entirely lose trust in financial institutions, data brokers and credit bureaus. How much privacy loss can we take without acting?

These types of data loss were very likely common and have very probably been going on for a very long time. The difference is that now, THEY ARE REQUIRED BY LAW TO DISCLOSE THOSE LOSSES - not just in California, but in many states. National disclosure laws on data security breaches are being considered in Congress.

I suggest that these breaches of data security all came to light due to the California law requiring disclosure from companies suffering hacking loss or leaks or social engineering or crooked employees or organized crime rings posing as "legitimate" customers. All of the above have been given as reasons for security lapses or poor security policies.

About three years ago, a friend told me his paycheck deposit to Bank of America went missing from account records after he took his check to the bank on Friday. By Monday, Bank of America was in the news claiming a computer glitch had disappeared the entire day's deposits. I mumbled to myself, "I'll bet that was a hack and that hacker just made a huge offshore banking deposit with B of A depositors' money."

But we didn't find out why it happened in that particular case because there was no disclosure law in place at the time. Now we have disclosure laws that mandate notice of security breaches. Now suddenly - huge financial services hacks and devious criminal social engineering outfits posing as legitimate customers and apparently "innocent" losses by transport companies of backup tapes begin to come to light.

This spate of data loss incidents is proof of the need for corporate "sunshine laws" that make public notice mandatory of those data losses that threaten customer information.

Who is going to lose here - the public, the corporations, the criminals, or the government? I'd prefer that the bad guys get the shaft and take down crooked company insiders that either facilitate data loss by underfunding security and encryption or participate in data theft or loss in any form - even if that participation is security negligence.

Financial companies and data brokers have been covering up the losses and keeping quiet about hacks so as not to worry or frighten their customers. But that practice is essentially ended now that they must notify the public and disclose those losses instead of hushing them up.

Keeping the breaches hidden from public view is bad practice as it maintains the status quo. Disclosure will facilitate internal corporate lockdowns on the data and all access to it. Disclosure will educate the public to the lack of security and danger to the sensitive information we all provide rather casually and routinely to businesses.

As the following link to a silicon.com story suggests, we cannot take much more of this lack of regard to privacy and must lock down financially sensitive data securely and must begin to hold data brokers, bureaus and handlers VERY accountable.

Insist to your elected representatives that your financial data be locked down, encrypted and guarded by those entrusted with storing, transporting and using it. Since our financial, medical and legal lives are increasingly being housed in digital form and transmitted between data centers of multiple handlers - we need to know it is secure. We also need to know when that security has been breached and our data compromised or lost.

Thieves are becoming more aware of the ease with which they can find and access financial data. Hacking is not the source of the greatest losses.

Organized crime has easily found their way into our financial records by simply paying for it by posing as "legitimate" business customers of information brokers such as ChoicePoint and Lexis/Nexis. Any business can buy financial and credit information from those information bureaus and credit reporting agencies by meeting rather lax requirements for "need to know" that data.

As long as it is possible to purchase our sensitive data from brokers and bureaus, organized crime will "legitimately" buy it from those sources, then ruin our credit by selling that information at a higher price in identity theft schemes.

Since disclosure laws have come into effect, those breaches have been made public, credit cards cancelled before losses can occur and credit reports monitored to watch for suspicious activity. The bad guys activities are squelched because we are made aware of the possibility our information has been compromised.

Not all blame can go to financial institutions and data brokers. Protect your own private data by protecting your computer records at home, in the office, on your laptop and in your PDA by using basic keyword security and locking down files. Use built in encryption on your operating system and your home network to keep data secure. Then be certain to clear that sensitive data off the computer when you sell it or throw it away.

Data security is something we all need to take seriously and the corporate breaches are dramatic illustrations of how important it has become to build digital fortresses around our critical financial, legal and medical information.

Where To Report CYBER FRAUDS

If you’re ever a victim of identity theft you will need to take immediate action to repair the damage done. Depending on how long someone may have stolen your identity, the damage could be more extensive than you even realize.

Any irregularities on any of your financial statements – unusual charges on your credit cards, large withdrawals on your credit or checking account you don’t remember placing - are huge red flags that your identity may have been compromised.

If you suspect any fraud may have occurred with any of your bank or credit accounts contact any one of the three major credit bureaus’ fraud departments. Listed below is the contact information for each of the national credit bureaus’ fraud departments:

Equifax

P.O. Box 740241
Atlanta, GA 30374-0241
1-800-525-6285

Experian

P.O. Box 2002
Allen, TX 75013
1-888-397-3742

Trans Union LLC

Fraud Victim Assistance Division
P.O. Box 6790
Fullerton, CA 92634
1-800-680-7289

For faster assistance you should just call one of the credit bureaus. As soon as you let one of the bureaus know fraud may have taken place the other credit bureaus will be notified automatically. Each of the credit bureaus should also send you a copy of your credit report free of charge.

As soon as you get your credit reports you will need to scour through them and highlight anything that looks unusual. Any new addresses attached to your name or new credit accounts you are unfamiliar with should be disputed immediately. Any new listed addresses you have never lived at should also be reported to your local postal inspector. Your mail could be getting sent to someone else in a worst case scenario.

You should also file an ID theft affidavit with any creditors you are certain you never opened accounts with. These affidavits are located at http://www.consumer.gov/idtheft/pdf/affidavit.pdf

If you have evidence that anyone has used your accounts in your name fraudulently you will want to file a police report as well as a complaint with the Federal Trade Commission (FTC). You should include a copy of the police reports you file with any ID theft affidavits you send to creditors.

If you can, try to get a copy of any fraudulent applications used to open new credit accounts in your name. This will help prove that someone else forged your signature and will help you get these accounts stricken from your credit report.

Last, but definitely not least, you will want to keep records of all your interactions with police and the various financial institutions you may have to deal with. This will help you out a lot if you have to consult with an attorney or have someone prosecuted for stealing your identity.

If you are a victim of identity theft, the sooner you find out about the theft the better off you’ll be. Check your credit reports quarterly and keep a watchful eye for

Checking your credit reports quarterly and keeping a watchful eye on all your financial statements may help you quickly discover if someone is trying to steal your identity. The sooner you know someone is attempting to steal your identity, the faster you may minimize any potential damage.

The steps you take to combat identity theft could prove the difference between someone running your finances and credit into the ground or being locked behind bars as they deserve.

Keyloggers

Phishing in its "classic" variant is relatively well-known. Actually, 43.4 % of adults have already been contacted by phishers, says the survey released on May, 17 by First Data Corp.

Despite the sad fact that about 5% of phishing attempts are successful for fraudsters, PC users are getting more cautious about bogus e-mails asking for personal and/or financial information.

As public awareness of phishing methods grows, phishers are inventing new tactics in an attempt to delude people.

Yet Another Phishing Scheme: Don't Fax Back, Please

On August 10, 2005 experts from SophosLabs warned us users about a new phishing trick. No bogus websites this time: phishers were trying to make people to send their credit card information… by fax.

The emails claim to be from Paypal, the payment system used by the popular Ebay auction website. They tell a user that a security breach has occurred - someone tried to reset his password. Rather clichéd, isn't it? Lots of phishers follow this pattern.

The difference is that no bogus online forms are involved. The email urges the user to download the form (Microsoft Word document), fill it and send by fax.

The online form is hosted on a Polish server. The fields to fill in include: credit card details used in the Paypal account (name on the credit card, its number, type, expiration date), as well as email address on Paypal account with password, post address and phone numbers.

With such a lot of personal identifying information it won't be difficult for a fraudster to pose as this person and commit a bunch of crimes, from cleaning all money from the account to setting deals under the victim's name.

One hasn't to be a genius to guess what people this scam is aimed at. Having heard and read about bogus phishing websites, users are getting suspicious about filling forms online. They might think that faxing personal details is safer -- and make a very costly mistake. Phishers take advantage of our carelessness and credulity.

eBay Scheme - Specially for Kind-Hearted

This scam is even more brazen, because it exploits people's generosity and kindness. Giving a helping hand to an elderly woman – what can be more natural for any human being?

Emails come ostensibly from Greta, a wheelchair-bound woman of 89. This lady can't find a particular auction, so she "asks you for help".

When some Good Samaritan, willing to assist her, clicks the link in the email, he or she is directed to a bogus eBay site, then, unaware of the deceit, clicks the 'respond now' button and logs on. User names and passwords, obtained this way, most likely will be used to set up deals on eBay under names of other people.

The only way to prevent such scams is stop being credulous and careless. Don't uncritically believe everything you read about -- especially in emails from people you don't know personally.

Don't give out your personal information before verifying where it goes to and whether the claim is genuine.

Whatever the means of providing information -- phone, fax, snail mail or email -- if you hand out certain information, you lose it.

Spam remains one of the favorite tools for identity thieves of all stripes. Never responding, never clicking links within fraudulent spam messages, or, even better, deleting them straight away should become a habit, like washing hands or cleaning teeth.